Our world depends on rocks, minerals, metals and other raw materials - the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth's natural resources.
Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you're supported by a growth culture built on safety, wellbeing, inclusion and collaboration.
This is your opportunity to make an impact and rise above the possible.
Job posting end date: June 10
Introduction
We are seeking a Product Quality Engineer to join our Product Safety and Quality function within Services BA. In this role, you will act as a dedicated quality partner for Business Lines, driving continuous improvement of product quality performance through data-driven insights and structured follow-up.
The position focuses on embedding quality into daily operations by transitioning from project-based initiatives to continuous quality management. You will support the resolution of complex quality issues, ensure effective handling of customer claims, and help translate Cost of Poor Quality (CoPQ) insights into practical actions.
You will report to Vesa Juusela, Director, Product Quality and Safety.
The position is preferably located in Espoo or Tampere, with hybrid working possibilities.
Team you belong to
You will be part of a global team of quality professionals working closely with Business Lines, Market Areas, and central functions. The team operates in a cross-functional environment, ensuring alignment between customer feedback, operational performance, and engineering activities.
What you'll do
As a Product Quality Engineer, you will act as a continuous quality partner for Business Lines and Market Areas, supporting the improvement of product quality performance and reducing Cost of Poor Quality.
In this role, you will:
- Translate quality data into actionable improvement initiatives
- Monitor quality performance (CoPQ, defect trends, warranty and claim data) and provide insights to stakeholders
- Identify systemic issues and early signals of quality deterioration, prioritizing actions based on business impact
- Support the resolution of complex, high-impact quality issues and customer cases, ensuring structured follow-up and timely resolution
- Drive root cause analysis and ensure effective implementation of corrective and preventive actions (CAPA)
- Ensure systematic defect capturing, data consistency, and traceability across systems (e.g. SAP QM, Salesforce)
- Collaborate closely with Business Lines, engineering, sales, and quality teams to ensure alignment and shared ownership of quality outcomes
- Contribute to the development of quality processes, tools, and ways of working
- Promote data-driven decision-making and continuous improvement, embedding quality into daily operations
Who you are
- Bachelor's or Master's degree in Engineering (e.g. Industrial Engineering, Information Management, Mechanical, Electrical, Automation)
- Experience in product quality, root cause analysis, and continuous improvement
- Understanding of quality processes and data-driven performance management
- Strong analytical and data-driven mindset, with the ability to turn data into actionable insights
- Solid understanding of root cause analysis and CAPA methodologies
- Good understanding of product lifecycle and engineering processes
- Strong communication and collaboration skills across functions and stakeholder groups
- Structured, proactive, and solution-oriented way of working
- Ability to manage complex quality topics with clear business impact
What's in it for you
- An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
- Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, meal benefits, mental well-being services, engagement surveys and other local benefits
- Compensation and rewards - Global incentive program tied to business and performance targets.
- Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
- A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
- Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
- Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
Get in touch
Want to rise above the possible with us? Click 'Apply now' to leave your application by June 10.
We understand that some highly competent candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.
Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.
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