Business Development Manager, Uplift & Ticket Taxes

Finnair Oyj • Full-time • Vantaa, FI • 1d ago

Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better,todayand tomorrow. Our values - Always Safe, Customer at Heart and StrongerTogether -guide us in everything we do.

We are now looking for a

BUSINESS DEVELOPMENT MANAGER, UPLIFT & TICKET TAXES

whowillown and driveholistic development of uplift and passenger‑related tax processes, proactivelyidentifyingand implementing new development initiatives and revenue opportunities in line with Finnair's strategy.

Additionally, you will ensure efficient and optimized processes and ways of working within your area of responsibility, while holding second‑level responsibility for quality control and providing guidance to the dedicated subcontractor team on tax‑related matters.Youwill alsoparticipateand contribute tothe transformation of the passenger revenue accounting function from a ticket/EMD‑based model to order‑based revenue accounting.

In this role, you will:

Own and develop uplift and ticket tax processes within the Revenue Accounting system.

Ensureaccurate,timelyreporting, payment, compliance, audits, and master data maintenance for ticket taxes, and provide expert tax support across Finnair units.

Oversee uplift data accuracy and revenue recognition, support corrective actions,maintainmaster data, and provide uplift‑relatedexpertiseto the organization.

Actively share relevant information with internal and external stakeholders to ensure transparency and alignment.

Create,maintain, and update work instructions and ensure proper documentation, storage, and archiving.

Coordinate and implement necessary process and system changes.

Proactivelyidentify, evaluate, and drive development initiatives and revenue opportunities, acting as lead or subject‑matter expert in related projects.

Ensure impacts from changes in other business areas are considered and advise stakeholders on best practices, opportunities, and limitations.

From you, we wish:

Minimum 3 yearsofexperience in reservations, and/or passenger revenue accounting.

In depth knowledge of business processes, indirect and direct distribution models and technologies that are shaping this area.

Commercial experience and specialist knowledge in one of four areas: Passenger Revenue Accounting,Reservations,Payment,and/orDistribution.

Excellent teamwork and collaboration skills, with the ability to work effectively across functions.

Independentandpro-activeway of working.

Goal‑oriented and data‑driven approach to work.

Strong drive for continuous improvement and development.

Ability to make fact‑based, structured decisions in a fast‑paced and complex environment.

Strongindustry knowledge withgoodexpertiseinreservation and/orpassenger revenue accounting processes.

Ability to understand, analyze, and act on multiple complex data sources; strong aptitude for business intelligence, analytics, and reporting, with excellent numerical skills.

Strong project management capabilities, including planning and delivering initiatives using recognized project managementtechniques.

Ability totranslatecomplex details into clear, concise messages, actionable insights, and meaningful recommendations, adapting communication style to different audiencesand situations.

Strong writtenand verbalcommunication skills, including the ability to produce clear work instructions and professional presentations.

System knowledge in relevant platforms such asAmadeus, revenue accounting and financial accounting systems, and Microsoft Office toolsis preferred.

Master's or bachelor'sdegree from a relevant field.

Working at Finnair:

We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop.

We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi sport (culture, health & wellbeing or commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs.

Are you ready for the challenge and want to join our team? Get onboard!Submit your application with your CV, cover letter and salary expectation no later thanSunday 31 May 2026.

For more information, please contact our Talent Acquisition team by email at jobs@finnair.com.

Please note that we do not process applicationssubmittedvia email.

Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed.We cherish diversity and strive to employ people withdifferent backgroundsand experiences, to bring together multiple views to foster our business success.According to our employee survey, respecting diversity is ata high levelin our work community. You are welcome to join Finnair as your authentic self.