Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better, today and tomorrow. Our values - Always Safe, Customer at Heart and Stronger Together- guide us in everything we do.
We are now looking for a
DIRECT SALES SPECIALIST
to join our Retail team!
As a Direct Sales Specialist, you are a commercially minded analytics partner inDirectSales team within Retail. Yousupportrevenue performance in Finnair's direct digital channels (Finnair.com and the App) byanalyzingcustomer and sales datatoidentifyopportunities,bottlenecksand performance drivers, andbytranslatinginsights into concrete actions with stakeholders.
You help build scalable performance management by improving data consistency andquality andbyaccelerating reporting automation in close collaboration with Analytics and Digital teams.
You communicate performance and insights throughclearand structured communicationto support fast decision-making.
This role suits a commercial-minded problem solver who enjoys working withanalyticsandmultiple stakeholders, stays structured, and can explain insights clearly for both operational and senior audiences.
You will be part ofRetailteam and report to Head of Direct Sales.
Main responsibilities:
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Analyzesales and customerbehaviordata across Finnair.com, the App,andMeta,identifyopportunities,bottlenecksand drivers of change.
Our expectations:
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Master's degree in BusinessAnalytics,Strategy,Marketing, Engineering, or a related field.
Working at Finnair:
We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You willbesupported by internally highly rated supervisory work with modern leadership practices that we constantly develop.
We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wideleisuretravel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit,Epassisport (culture, health &wellbeingor commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs.
Are you ready for thechallenge and want to join our team? Get onboard!Submit your application with your CV, cover letter,and salary expectation no later thanSunday, 26April 2026.
For more information, please contact Chuqiao Yu (Head of Direct Sales) by phone +358 44 9716690 duringFriday, 17April between 3pm to 4pmHelsinki time.
Please note that the hiring process includes a pre-employment security clearance and a drug test.
Please note that we do not process applicationssubmittedvia email.
Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people withdifferent backgroundsand experiences, to bring together multiple views to foster our business success. According to our employee survey, respecting diversity is ata high levelin our work community. You are welcome to join Finnair as your authentic self.
