About Robit
Robit is a strongly internationalized growth company servicing global customers and selling drilling consumables for applications in underground and surface mining, construction, geotechnical and well drilling. The company's offering is divided into three product and application groups: Top Hammer, Down the Hole and Geotechnical.
Robit has its own sales and service points in seven countries as well as an active dealership network through which it sells to more than 100 countries. Robit’s manufacturing units are located in Finland, South Korea and the UK. Robit’s shares are listed on NASDAQ Helsinki Ltd.
Read more from: www.robitgroup.com.
Are you an experienced professional in international trade and logistics ready to take the next step in your career? Would you enjoy combining hands-on export operations with team leadership in an international environment?
We are looking for an Export Coordinator & Customer Service Team Lead to join our factory in Lempäälä, Finland. In this role, you will manage the end-to-end export process while supervising and supporting the Customer Service Team in Finland. You will work closely with internal stakeholders and global customers to ensure smooth order-to-delivery execution.
This is a hands-on role where strong export expertise, excellent communication skills, and the ability to lead by example are essential.
Key responsibilities
- Managing order handling and coordinating shipments with customers, sales, production, packing teams, and freight carriers
- Preparing invoicing, export, customs, and transportation documentation
- Acting as the main point of contact for customers and internal stakeholders on delivery and logistics matters
- Developing order-to-delivery processes and related systems
- Supervising and supporting the Customer Service Team in Finland
What we are looking for
You are a structured and solution-oriented professional who can prioritize effectively in a dynamic environment. A proactive mindset, strong collaboration skills, and a positive attitude are highly valued at Robit. We are looking for someone with:
- Experience in export coordination, international logistics, or a similar role
- Solid understanding of international trade compliance, customs clearance, and export documentation
- Experience managing the order-to-delivery process in an international environment
- Higher education in a relevant field (e.g. logistics, supply chain management, international trade, economics, or industrial engineering or equivalent)
- Strong communication skills and fluency in English
- Experience with ERP systems (Oracle NetSuite is an advantage)
- Experience or knowledge of import processes, customs clearance, and import documentation is considered an advantage
- Interest in or experience with leading a team and a process development mindset
Previous experience in team leading or mentoring is considered an asset, but we also welcome candidates who are motivated to grow into a team leader role.
What we offer
- Permanent employment with competitive benefits, including ePassi, phone benefit, bonus fund, and comprehensive occupational healthcare
- A varied and responsible role with opportunities for professional development and career growth
- A supportive and highly experienced Customer Service Team with strong export expertise
How to apply
Please send your CV and application, including your salary request latest on 1st February 2026. The position will be filled as soon as a suitable candidate is found.
We look forward to hearing from you as the recruitment process progresses!
Should you have any further questions regarding the position or Robit, feel free to contact our HR Specialist, Frida Väätänen, by phone +358 50 3517327 or email frida.vaatanen@robitgroup.com.
