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UPM Specialty Papers is looking for a Manager, Commercial Excellence to join the EMEIA & Americas Region organization.
Greetings from your future colleague/manager
Welcome to the UPM Specialty Papers team! You will surely help our sales and customer service teams to identify best practices and drive projects forward in our region. Your insights will help shape our value proposition and ensure our customer needs are met. Let's work together to make a difference! Núria Renom, Senior Vice President, EMEIA & Americas Region
What you will do
EMEIA & Americas Region organization encompasses the areas of sales & sales planning, customer service and business development. In this role, you will identify and leverage opportunities for development within the organization, leading to strong market performance, as well as customer centricity and engagement. Your responsibilities are:
- Identify best practices across sales and customer service teams, including across geographies
- Implement defined practices, sales processes and tools within the Region to enable defined ways of working, use of technology, and alignment
- Identify commercial requirements and customer needs within the Region and convey them internally as input for future developments
- Contribute to developing our value proposition
- Contribute to key projects and initiatives in the Region
- Ensure successful implementation of defined sales initiatives in close collaboration with other key parties
Who you are
- You have at least 5 years of experience in a sales related function
- You have a university degree or equivalent level of experience
- You have demonstrated success in identifying and implementing best practices as well as process development
- You have strong project management skills: ability to structure, plan and follow up implementation
- You have a mindset geared towards efficiency, agility and streamlining
- You have good communication and team co-operation skills
- You have strong capability to lead change in a matrix organization
- You possess relevant sales process and system experience
- You are fluent in English
This is what we offer to you
- A meaningful job: We have an inspiring purpose 'We renew the everyday for a future beyond fossils'. Our work is impactful and transformative.
- A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
- Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
- Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
Learn about our Rewarding and our Ways of working.
Additional information
The position location is Helsinki, with other UPM locations in Europe also possible. The position holder will report to the SVP, EMEIA & Americas Region.
For further information about the role, please contact Núria Renom, Senior Vice President, EMEIA & Americas Region, at nuria.renom@upm.com.
Please apply and attach your CV and cover letter by September 14, 2025. Please note that we accept only applications submitted through our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.
For support with submitting your application, please contact the HR Service Center at careers@upm.com or tel. +358204146600.
For UPM positions located in Finland, a security background check may be performed for those selected to UPM positions, in accordance with the company recruitment guidelines and the Security Clearance Act 726/2014.
UPM Specialty Papers answers the world's need for sustainable products with high-performance, transformative papers for packaging and labelling, and sustainable office and graphic papers in APAC. Our approximately 2,000 dedicated experts help customers co-create solutions to their business challenges. UPM Specialty Papers' global team and mills in China, Finland and Germany serve customers consistently and reliably around the world.
Find out how our products are special by nature at upmspecialtypapers.com
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