We are looking for a reliable and service-minded Night Receptionist to be the face of our guest experience during evening and night hours. You are comfortable working independently, maintaining a calm and professional approach, and enjoy providing excellent service to guests.
In this role, you will create a welcoming and secure environment for our guests, ensure smooth overnight operations, and be available to assist with any needs that may arise.
You should have a strong attention to detail, even during late hours. Our Night Receptionists monitor bookings, prepare schedules for upcoming guests, and handle other administrative tasks throughout the night.
As the role involves working overnight shifts, it is important that you are comfortable and experienced in working during night-time hours.
What we expect from you:
- Strong attention to detail, with excellent focus and communication skills
- Ability to work independently while delivering excellent customer service, with strong proactive problem-solving skills
- A customer-centric approach
- Previous experience in a night reception role and a solid understanding of overall hotel operations
- Experience using Mews and FareHarbor systems
Fluent English skills, as English is the working language
What we offer:
- A unique workplace on top of the fell
- A fixed-term employment contract with full hours (90h / 3 weeks) for the winter season from November until the end of March - the exact starting and ending dates will be confirmed
- A supportive team spirit and skilled colleagues to support your work - by being honest, friendly, and encouraging one another, we can give our best together
- Shared staff events and team-building activities during the season, such as staff skiing competitions, bowling, sauna evenings, or even horseback riding
- Accommodation in modern terraced apartments close to the center of Saariselkä - private room € 300 / month
- Free sports and outdoor benefits such as the use of skis and snowshoes, gym access, sauna, and separately bookable ski lift passes
- The opportunity to participate in our own activities free of charge
- Discounts on our in-house services as well as benefits from local partner companies
- Salary starting from € 15,00 / hour, depending on experience and qualifications
