E-Commerce Manager

IF Vahinkovakuutus • Full-time • Turku, FI • 6d ago

Do you want to create superior customer experiences and drive digital growth?.

About the role

We are looking for an experienced and fluent E-commerce Manager, with the ability to drive realizing business opportunities into growth.

Key responsibilities in this role:

Proactively identify and drive digital sales growth initiatives across the Nordic markets, basing on continuous analysis of customer needs andbehavior as well as our business ambitions

Drive the development of digital experiences andofferings, conducting relevant business and sales analysis

Efficiently collaborate across various teams and units in the organization to ensure engagement and progress of initiativesin a cross-functional and cross-country set-up

Stay on top of industry trends, technological opportunities and best practices in e-commerce to ensure our ways of working are best-in-class

About the unit and team

Digital Sales & Customer Experience is a Nordic unit working with private consumer customers, beingresponsible for meeting increasing digital demands from our customers with an agile mindset and working methods. We are responsible for building and developing our digital offerings to create excellent customer experiences that increase sales and improve retention and customer satisfaction. The unit brings together digital sales and services, customer analytics, 1-to-1 Marketing/CRM, API product management, and UX and Service design under one roof.This role is located in a team consisting of professionals working with digital growth, e-commerce and CRO.

Who are you?

You have a customer focus combined with sales/commercial acumen and result orientation. You takeinitiative proactively and enjoy bringing others onboard, focusing on solutions and continuous improvement. With a strong team play attitude, you acknowledge the importance of collaboration in delivering exceptional outcomes.

We expect you to have:

5+ years experience in managing e-commerce and digital sales, withdemonstrated result responsibilityand track

Solid experienceand understanding within various aspects of digital sales - UX, personalization, CRO, analytics and designing for multi-channel customer experiences

Proven track of successfully leading digital business projects & growth initiatives

Growth mindset with a passion for leveraging data to drive business growth and enhance user experiences

Strong interpersonal skills to impactfully collaborate and influencein cross-functional settings and with a variety of stakeholders across the Nordics

Excellent communication skills in both English and one Nordic language

We offer

In the same way that we place high expectations on you as an employee, we also expect you to place high demands on us as an employer. Here are some of the benefits of working at If:

An including work environment where everyone is welcome

Career and development opportunities in the biggest insurance company in the Nordics

Highly skilled professional environment

Possibility for a hybrid workplace

Health promoting workplace with e.g.wellness allowance and various sports activities, and social activities

Great insurancebenefits

Additional lunch, pension and workout benefits depending on country

Additional facts and the recruitment process

Application deadline: Screening and interviewing will start immediately. However, application deadline is Dec 16th.

To apply for the position: Please attach your CV. You don't need to write a cover letter, instead please answer the questions that come up when you are applying.

Work location: Stockholm, Oslo, Espoo, Turku or Copenhagen

Travelling: Yes occasionally, within Nordic countries

Start: Upon agreement

For more information, please contact Antero Ketola, Digital Sales Lead & Growth Chapter Lead, antero.ketola@if.fi, +358 504241768 (Dec 3rd8-11 CET, Dec 8th 8-13 CET, Dec 10th 8-13 CET)