Hello Espoo!

FINALLY, it's time to open our third store in Finland and continue to expand in Helsinki Metropolitan area. Yes, you read that right, this spring we will open a new store in Finland, and in MAY the time has come for Sello! We’re excited to invite you, our dear LYKO community of Espoo, to Your Beauty Playground!

Now we are looking for a Store Manager who wants to grow, build and create magic together with us. We want to work with someone who has that little extra spark, is the BEST at servicing customers, and loves leadership and beauty as much as we do. Do you recognize yourself? Keep on reading!

Your Beauty Playground – A store experience like no other
At Lyko, there are no boring, ordinary stores. We are changing the perception of what retail is and should be. Our stores are creative, fantastic and inspiring spaces where imagination flows freely! Our vibrant, lively and sparkling concept, along with our vision that retail should be more than just a place to buy products, has really taken off.

For us, the experience is always at the center. In our stores you can test, try, smell and feel products in an inspiring, playful and inclusive environment. Everyone should feel welcome! We see our stores as spaces to inspire our customers in their product choices while hosting events that strengthen our brand and build even stronger customer relationships.

The Role of Store Manager at Lyko
We are convinced that the key to success is ensuring that the store performs well while our amazing employees are thriving and developing. As a Store Manager at Lyko, you play a crucial role in making sure these things go hand in hand.

We place great importance on having a leader who is driven to give each individual the opportunity to take responsibility and grow. Besides products, our stores also host activities such as collaborations with suppliers and inspiring events. Of course, you’ll also contribute ideas on how to build customer relationships that go above and beyond.

As Store Manager, your key responsibilities will be:
Providing all customers with a true WOW experience by always putting the customer experience first, both for yourself and for your team.
Leading, coaching and developing your team to become the best version of itself.
Running a profitable business with business mindset by optimizing the store, resources and sales.
Ensuring that Lyko’s concept is followed by staying on top of campaigns and ensuring perfect signage and product displays.
Ensuring the right staffing by scheduling and recruiting new employees when necessary.

About the position and your new workplace
The position is a permanent full-time role with a probationary period preferably starting in April or as agreed. The store is planned to open in May, but there’s a lot to do together before that! You will have varying working hours, both in the weekdays, evenings and weekends.

You will report to Regional Manager Finland, but until that person is in place, you will report to Cecilia Andersson, Regional Manager in Sweden.

The store, with a total area of 208 square meters, will be located in the Sello Shopping center in Leppävaara, in Espoo's bussiest urban city center right next to Leppävaara train station.

Who are you?
As the bright and positive Store Manager we are looking for, you know exactly what ingredients are needed to build the ultimate store and how customer experience and results go hand in hand.

To thrive in this role, we believe you are an engaged and energetic team player, who is passionate about leadership and skilled at inspiring, listening and WOWing our customers. Your most important task is helping your employees succeed in the same way. Here, we believe anything is possible, and if it’s not, we’ll solve it anyway, right? ✨

We would love if you:
Have leadership experience within retail and experience in store operations.
Have a genuine interest in coaching your employees and enjoy seeing others develop.
Are structured and good at handling different tasks simultaneously.
Can communicate clearly and simply so that the complex becomes easy – not the other way around.
Are down-to-earth and enjoy working both high and low, from project management of collaborations with suppliers to working on the floor with what we do best: serving our customers.
Are used to having responsibility for and working towards set KPIs and regularly following up on them with your team.

Does this sound like the perfect challenge for you? Apply today or no later than 23rd february 2025. The position will be filled as soon as we find the right person, so don’t wait to submit your application. If you have any questions about the position, you can contact Cecilia Andersson at cecilia.andersson@lyko.com. Candidates will be reviewed on an ongoing basis.

Want to know more about Lyko?
At Lyko, we're on a mission to take over the world! Sounds ambitious? It sure is—but we mean it. With over 65,000 products from more than 1,000 brands, we offer the most extensive range of haircare and beauty products on the market today. As the leading beauty e-commerce company in the Nordics, we’re setting the standard. And trust us—this is just the beginning!

We have over 30 physical stores across Sweden, Norway, and Finland, state-of-the-art production facilities, well-stocked warehouses (including one in Berlin), solid third-party logistics solutions (3PL), and a rapidly growing B2B sales division. On top of that, we proudly offer more than 10 of our own brands—and our portfolio keeps expanding.

Today, the Lyko family includes over 1,000 dedicated employees. We process around 4 million orders per year, and in 2023, our revenue exceeded SEK 3 billion. And the best part? We’re only getting started!

Work with great people
Anniina Karppinen
Assistant Store Manager, Helsingfors Flagship
"Lyko is, to me, a welcoming, loving place that brings out the best in everyone! Being a part of the Lyko family is a true joy! "
Tim Gustafsson
Warehouse Hero
"Lyko is faith in the future and positivity! There is a positive attitude and clear long-term goals that everyone helps to reach! The best thing about Lyko is all the colleagues, and the community."
Anna Wästhed
Team Manager Return & Complaint
"The best thing about Lyko is that all ways are right ? Dare to try and you’re allowed to fail. Nothing is impossible. Of course, also all the great colleagues in Sweden, the Nordics and Europe."
Ulrika Haraldsson
Supply Planner
"Lyko got a long-term perspective and faith in the future; positivity and fearlessness in daring to dream. You are encouraged to think and try lots of new things, and every way is okay!"

At Lyko, we believe that who you are and what you can do is more important than previous experience. So don’t hesitate to apply, even if you don’t meet every criteria on our wishlist! To align with this, we have removed the requirement for a CV and cover letter. Instead, we use selection questions and personality tests in our recruitment process. We hope this gives you a better chance to show what you can do in the areas that matter to us, and we know it will lead to more objective and fairer recruitment!

P.S. Since we don’t want personal information to risk getting lost, we do not accept applications via email. You can easily apply just by clicking "Apply here". Good luck!

Flexible ways of working, when possible

Prestigeless culture

Start-up vibe but still structured

Discount on 55,000 products

Thoughtful leaders

Rapid growth and lots of opportunities ahead

Did you know...?

Fun fact 1
That we exist in eight countries? Sweden, Norway, Denmark, Finland, Poland, Germany, The Netherlands and Austria! Which will be our ninth one?

Fun fact 2
Every 100th package sent in Sweden last year was from Lyko! Cool huh?

Fun fact 3
Yes, we work with beauty, but we still believe that we can make a difference for the environment. That’s why all our shipping is fossil free, and our packaging kept to a minimum.

Fun fact 4
When a customer places an order with us, it is packed and sent out for delivery within 18 minutes-ish. We’re proud of that – but also committed to improving it!

Fun fact 5
Lyko is a family business, with the name of the company being the same as the family name. The entire family still works within the company.

Madeleine Tidehorn | Contact Person

Lyko

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